Connect Tech Global's Privacy Policy details how we collect, use, and protect your data. Learn about your rights under GDPR, CCPA, and how we ensure your information is secure.
Welcome to Connect Tech Global ("Company," "we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy ("Policy") explains in detail how we collect, use, disclose, and safeguard your information when you visit our websites (including connecttechglobal.com and connecttechglobal.co.uk), use our mobile applications, interact with our services, or otherwise engage with us (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with these practices, please do not use our Services.
We reserve the right to modify this Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date. We will notify you of any material changes that significantly affect your rights, where required by law. Your continued use of our Services after such changes constitutes your acceptance of the updated Policy.
To ensure clarity, we have defined key terms used throughout this Policy:
"Personal Data" or "Personal Information": Any information that relates to an identified or identifiable individual. This includes direct identifiers like your name and email, and indirect identifiers like an IP address or device ID.
"User," "you," "your": Any individual who accesses or uses our Services.
"Cookies": Small text files placed on your device by a website to store information about your preferences and activity.
"Third-Party Services": External companies or individuals we engage to facilitate our Services, perform service-related functions, or assist us in analysing how our Services are used (e.g., analytics providers, payment processors, cloud hosting services).
"Processing": Any operation performed on Personal Data, whether automated or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.*
We collect information to provide, secure, and improve our Services. The types of information we collect fall into the following categories:
Account and Contact Information: When you create an account, sign up for a newsletter, or contact us, we collect information such as your full name, email address, phone number, company name, job title, and postal address.
Communications: Contents of your communications with us, including support tickets, chat logs, and feedback.
User Content: Information you submit through our Services, such as project details, files, or comments.
Payment Information: When you make a purchase, our third-party payment processors (e.g., Stripe, PayPal) collect your payment card details. We do not store or process full credit card numbers on our servers.
Usage Data: We automatically collect information about your interaction with our Services, including your IP address, browser type and version, device type and operating system, pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Location Data: We may derive approximate location (e.g., city/country) from your IP address. With your explicit permission (via device settings), we may collect precise geolocation data from your mobile device.
Cookies and Tracking Technologies: We and our partners use cookies, web beacons, pixels, and similar technologies to track activity, hold information, and enhance your experience. For a comprehensive breakdown, please see our dedicated Cookie Policy.*
Social Media Platforms: If you link your social media account or log in through a service like Google or LinkedIn, we may receive certain profile information from that platform (as permitted by your privacy settings there).
Service Providers: Our analytics and advertising partners provide us with aggregated reports and insights about our users.
Publicly Available Sources: We may collect information from publicly available professional networks or websites for business-to-business marketing purposes, where permissible by law.*
Under the General Data Protection Regulation (GDPR), we process your Personal Data based on one or more of the following legal grounds:
Your Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., marketing emails). You can withdraw consent at any time.
Performance of a Contract: Processing necessary to fulfill a contract with you or to take steps at your request before entering into a contract (e.g., providing the Services you purchased).
Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject (e.g., tax reporting).
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, marketing, and preventing fraud, provided these interests are not overridden by your fundamental rights and freedoms.
We use the information we collect for the following business purposes:
To Provide and Maintain Our Services: Creating your account, processing payments, providing customer support, and delivering the core functionality of our Services.
To Communicate With You: Sending you service-related announcements (e.g., updates, security alerts, administrative messages), responding to your inquiries, and providing customer support.
For Marketing and Advertising: With your consent where required, we may send you promotional communications about new features, products, and offers. You can opt-out of marketing communications at any time.
To Personalize Your Experience: Tailoring content, product recommendations, and features to your interests and preferences.
For Analytics and Improvement: Analysing trends, tracking user movements, and gathering demographic information to understand how our Services are used and how we can improve them.
To Ensure Security and Prevent Fraud: Monitoring and protecting our Services from abuse, malicious activity, and unauthorized access.
Your Information We do not sell your Personal Data. We may share your information in the following limited circumstances:
With Trusted Service Providers: We engage third-party companies to perform functions on our behalf ("Processors"). These include cloud storage (e.g., AWS), payment processing, email delivery, customer support, analytics, and marketing. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
For Business Transfers: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the new entity as part of the business assets.
For Legal Reasons: We may disclose your information if we believe it is necessary to:
Comply with a valid legal process (e.g., subpoena, court order).
Protect our rights, property, or safety, or that of our users or the public.
Investigate fraud or security issues.
Enforce our Terms of Service.
With Your Consent: We may share your information for any other purpose with your explicit permission.
We use cookies and similar technologies for essential operation, performance analytics, functionality, and targeted advertising. You can control the use of cookies at the browser level through its settings. To manage your preferences for our specific Services, please use the cookie consent banner provided on our websites. For a complete list of the cookies we use and their purposes, please visit our Cookie Policy.
Your Privacy Rights and Choices Depending on your location, you may have certain rights regarding your Personal Data. These may include:
Right to Access & Data Portability: The right to request a copy of the Personal Data we hold about you and to receive it in a structured, machine-readable format.
Right to Rectification: The right to correct inaccurate or incomplete Personal Data.
Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your Personal Data under certain circumstances.
Right to Restriction of Processing: The right to request that we temporarily or permanently stop processing all or some of your Personal Data.
Right to Object: The right to object to processing based on our legitimate interests, including objecting to direct marketing.
Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights.*
To exercise any of the rights above, please contact us at info@connecttechglobal.com. For security purposes, we will need to verify your identity before processing your request, which may require you to provide additional information. We will respond to all legitimate requests within the timeframe required by applicable law.
Data Retention We will retain your Personal Data only for as long as is necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, accounting, or regulatory obligations). When we no longer need to process your Personal Data, we will securely delete or anonymize it.
Data Security We implement appropriate technical and organizational security measures designed to protect the security of your Personal Data. These measures include encryption (in transit and at rest), access controls, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your information may be transferred to, stored, and processed in countries other than your own, including the United States, where our servers are located. These countries may have data protection laws that are different from those in your country. When we transfer your data internationally, we ensure adequate safeguards are in place, such as:
The European Commission's Standard Contractual Clauses.
Relying on adequacy decisions from relevant authorities.
Implementing Binding Corporate Rules for intra-company transfers.*
Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children. If you become aware that a child has provided us with Personal Data without parental consent, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.
Our Services may contain links to other websites or services that are not operated by us. This Policy does not apply to such third-party sites. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
For California Residents: The California Consumer Privacy Act (CCPA)/CPRA grants you the right to know, delete, and correct your Personal Information, and to opt-out of the "sale" or "sharing" of your information. We do not sell your Personal Information as defined by the CCPA. You can designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising your rights.
For Residents of the EEA, UK, and Switzerland: You have the rights outlined above under the GDPR and UK GDPR. You also have the right to lodge a complaint with your local data protection authority.
For Other Jurisdictions: We will comply with applicable privacy laws in your region. Please contact us for more specific information.*
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Connect Tech Global Limited
Email: info@connecttechglobal.com
We will endeavour to respond to your inquiry within a reasonable timeframe.
